Privacy Policy

1. Information We Collect
We may collect and process the following types of personal data:

• Personal Information: Name, email address, phone number, postal address, and other contact details.

• Business Information: Company name, job title, and related business contact information.

• Usage Data: Information about how you use our website, including IP address, browser type, operating system, and pages visited.

• Marketing and Communication Data: Preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information
We use the information we collect for the following purposes:

• To Provide Services: To deliver the services you have requested, including social media design and consultancy.

• Communication: To contact you regarding your enquiries, to send you updates about our services, or to respond to your requests.

• Marketing: To send you newsletters, promotions, and other marketing materials that may be of interest to you, provided you have given your consent.

• Website Improvement: To analyse website usage and improve our website’s functionality and user experience.

• Legal Obligations: To comply with legal obligations, including data protection laws.

3. Legal Basis for Processing
We process your personal data under the following legal bases:

• Consent: Where you have provided consent to receive marketing communications.

• Contract: Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

• Legitimate Interests: Processing necessary for our legitimate interests, such as improving our services, provided that your rights do not override these interests.

• Legal Compliance: To comply with legal obligations.

4. Data Sharing
We do not sell, trade, or rent your personal data to third parties. However, we may share your information with:

• Service Providers: Third-party service providers who assist us in operating our website, conducting our business, or servicing you.

• Legal Authorities: If required by law, we may disclose your data to law enforcement or other governmental agencies.

5. Data Security
We take reasonable measures to protect your personal data from unauthorised access, use, or disclosure.

However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

When your data is no longer needed, we will securely delete or anonymise it.
7. Your Rights
Under UK GDPR, you have the following rights:

• Access: You have the right to request a copy of the personal data we hold about you.

• Rectification: You have the right to request correction of any inaccurate or incomplete data.

• Erasure: You have the right to request the deletion of your personal data under certain circumstances.

• Restriction: You have the right to request the restriction of processing of your personal data.

• Objection: You have the right to object to the processing of your personal data.

• Data Portability: You have the right to request the transfer of your data to another organisation or to yourself.

To exercise these rights, please contact us gary@socialmediadesignely.co.uk
8. Cookies
Our website uses cookies to enhance your browsing experience.

You can manage your cookie preferences through your browser settings. For more information,

please see our Cookie Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have an questions or concerns about this Privacy Policy, please contact us at:
Social Media Design Ely

Email: gary@socialmediadesignely.co.uk
Phone: +44 7850844460